Terms of service

Welcome to Florich. By accessing or purchasing from our website www.florich.in, you agree to the following Terms of Service. Please read them carefully before using our services.


1. General

By using this website, you agree to:

  • Comply with these Terms of Service

  • Provide accurate information while placing an order

Florich reserves the right to update or change these terms at any time without prior notice. Continued use of the website implies acceptance of the revised terms.


2. Products & Services

  • Florich specializes in intimate wear and lingerie.

  • Product images are for representation purposes. Slight variations in color or appearance may occur due to lighting or screen settings.

  • We reserve the right to modify, replace, or discontinue any product without prior notice.


3. Orders & Payments

  • All orders placed on our website are subject to acceptance and product availability.

  • Prices are listed in INR and applicable taxes are shown at checkout.

  • Orders are processed only after successful payment.

  • Florich reserves the right to cancel any order in case of stock unavailability, pricing errors, or suspicious activity.


4. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to courier partners or external factors.

  • Florich is not responsible for delays caused by shipping providers or circumstances beyond our control.


5. Return, Exchange & Refund

Our Return, Exchange & Refund Policy is an integral part of these Terms.
By placing an order, you agree to our hygiene-based policies and conditions stated on our Return & Exchange page.


6. Hygiene Policy

  • Due to the intimate nature of our products, used or tried-on lingerie is non-returnable and non-exchangeable.

  • Products must be unused, with original packaging, tags, and hygiene seals intact to qualify for any approved request.


7. Intellectual Property

All content on this website — including logos, images, text, product names, designs, and branding — is the property of Florich.
Any reproduction or misuse without written permission is prohibited.


8. User Conduct

You agree not to:

  • Misuse the website

  • Attempt unauthorized access to our systems

  • Upload harmful or malicious content

  • Violate any applicable laws while using our services


9. Limitation of Liability

Florich is not liable for:

  • Incorrect size selection by the customer

  • Minor variations in product color or appearance

  • Fabric sensitivity or discomfort after use

Customers are advised to refer to the size guide before placing an order.


10. Privacy

Customer information is handled according to our Privacy Policy.
We do not sell or share personal data with third parties.


11. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Mumbai, India.


12. Contact Us

For any assistance, reach out to:

📧 florich.inn@gmail.com
📱 8779717686